I am a content creator and marketer based in Cleveland, Ohio. I enjoy the lake, the food and the unpretentiousness of the people, if not the weather (half of the year, anyway).

My experience in writing and marketing led me to the tech sector in 2013, when I joined TOA Technologies, a cloud-based field service software company. TOA was acquired by Oracle in 2014 and I stayed on as an outbound product manager for Oracle Field Service Cloud. Currently, I’m the senior content writer for the global go-to-market team in Oracle’s Advanced Customer Support business.

I’ve also spent some time writing about supply chain technology, which was great experience because I also happen to like online shopping.

I’m most interested in articulating the capabilities of technical products and services in a way that helps consumers understand these products’ impact on their daily lives. I also like working with salespeople and helping them communicate effectively with customers and prospects.

I love learning about how to get the public to interact with businesses and institutions in a mutually beneficial way by leveraging social media and email marketing, and I’ve been actively blogging since 2003 and tweeting since 2007.

Other interests include reading, baking, knitting, photography, history and politics (Tudor England, pre-revolutionary France, North Korea, WWII), and literature related to exploration and mountaineering.

You can email me.


AI on the brain

I was reading this article yesterday and one of the sentences jumped out at me: “While it’s tempting to view the study as a competition between human and artificial intelligence, Robert Darnell, director of the NYGC and a lead researcher on the study, says he doesn’t see it that way.” It’s tempting to view the study …

No small potatoes

I was scrolling through LinkedIn this morning (why this activity feels productive, I’m not sure*, but kudos to LinkedIn for achieving that) and ran across an article about a new partnership between Oracle and NC State that will apply big data to solving “grand challenges” in agriculture and other industries. How attractive is the phrase …


Just the basics. For more details, visit my profile on LinkedIn or email me.

Senior Content Writer, Global Go to Market, Oracle Advanced Customer Support
Oracle Corporation
October 2016 – Present

Product Manager, Oracle Field Service Cloud Development
Oracle Corporation
November 2013 – October 2016

Online Content Manager
Cleveland Museum of Natural History
January 2010 – November 2013

Authority Media LLC
May 2009 – August 2011

Northern Ohio Live Magazine
February 2002 – May 2009

Associate Editor
Penton Media | Supply Chain Technology News
January 2001 – December 2001

Corporate Analyst
Freedonia Group
September 1997 – December 2000