I am a content creator and marketer based in Cleveland, Ohio. I enjoy the lake, the food and the unpretentiousness of the people, if not the weather (half of the year, anyway).
My experience in writing and marketing led me to the tech sector in 2013, when I joined TOA Technologies, a cloud-based field service software company. TOA was acquired by Oracle in 2014 and I stayed on as an outbound product manager for Oracle Field Service Cloud. Currently, I’m the senior content writer for the global go-to-market team in Oracle’s Advanced Customer Support business.
I’ve also spent some time writing about supply chain technology, which was great experience because I also happen to like online shopping.
I’m most interested in articulating the capabilities of technical products and services in a way that helps consumers understand these products’ impact on their daily lives. I also like working with salespeople and helping them communicate effectively with customers and prospects.
I love learning about how to get the public to interact with businesses and institutions in a mutually beneficial way by leveraging social media and email marketing, and I’ve been actively blogging since 2003 and tweeting since 2007.
Other interests include reading, baking, knitting, photography, history and politics (Tudor England, pre-revolutionary France, North Korea, WWII), and literature related to exploration and mountaineering.
You can email me.