I finally got off my internet duff and picked up a new URL. The old one will still get you here, but I hope this will eliminate any lasting confusion (mostly mine) about where to find me online. Also freshly updated is the look of the site. I treated myself to a tiny WordPress upgrade… Continue reading New URL, new look
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Ch-ch-changes
I've been sitting on this news for a while now, but everything's official and I can finally share that I have a new role at Oracle. I managed to find the rarest of birds: a writing job at a tech company. In truth, it's probably not so rare, not in the era of "content is… Continue reading Ch-ch-changes
Mobility = agility
Earlier this week, I published a post by my colleague Christine Friscic about how field service organizations can achieve more operational agility by leveraging mobility. Empowering field service techs with mobility tools seems like a no-brainer, but it's possible some organizations are missing the point slightly. It's not just a matter of giving techs a… Continue reading Mobility = agility
SARAH SHEEHAN 